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Trust Ratings

Graded, comparable, and explained

A rating that cannot be interrogated is a marketing device. Every Deep Heuristics rating discloses its dimensions, its thresholds, and the evidence beneath each grade.

Dimensions

Seven dimensions, rated separately

We deliberately do not publish a single composite score. Collapsing these into one number conceals precisely the trade-offs a reader needs to see.

Reliability
Accuracy and calibration against the operating distribution, including whether stated confidence corresponds to observed correctness.
Robustness
Behaviour under distribution shift, edge cases, degraded inputs, and deliberate perturbation.
Fairness
Disparate performance and impact across relevant groups, assessed against the legal and ethical framing that applies to the use case.
Explainability
Whether a decision can be accounted for to the person it affects, and traced by those responsible for it.
Security
Resistance to adversarial manipulation, data exfiltration, and supply chain compromise.
Privacy
Data minimisation, memorisation and inversion exposure, and lawful basis for the processing performed.
Governance maturity
Whether the controls credited exist in practice: named ownership, working approval gates, and evidence that escalation has occurred when it should.
Reviewer examining compliance analytics on a tablet.

Interpretation

A rating is a statement about evidence, not about a vendor

Ratings attach to a system at a version, in a use context — never to a company. Two products from the same organisation can and often do rate differently, and a strong rating on one says nothing about the other.

  • System-scoped, not vendor-scoped
  • Version-bound
  • Use-context specific
  • Published thresholds
  • Evidence-linked grades
  • Re-rated on material change
The underlying trust metrics

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